The folks over at The Consumerist have posted updated phone numbers for those wishing to speak directly to a human being at Chase Bank/Chase Credit Cards. Sure, you could always dial the public number that everyone else has, but this way saves time and saves you the pain of 'multiple-choice-menu hell'. Below I have listed a few of these direct numbers as well as Capital One and Citibank's 'Executive Customer Service Line' (for more on navigating company's phone trees see the post Talk To A Human).
Chase
888-622-7547 x 4350 Unnamed
888-622-7547 x 6833 Jessica
888-622-7547 x 6164 Sharon
888-622-7547 x 6838 Patrick
Capital One
703-720-2500 – Executive Customer Service Line
Citibank
212-559-1000 – Executive Customer Service Line